Xbox One Repairs

Trust the experts to repair your Xbox One

Trust the experts to repair your Xbox One

  • A trustworthy and transparent repair process
  • Quality repairs at economical prices
  • Customer service that is second to none
  • 3 month warranty on all parts and labour
xbox one

The Most Common Repairs We See

SYMPTOM: Your Xbox One turns on but nothing shows up on screen. You may get a black screen. Your HDMI port might feel loose or have bent pins

SERVICE: HDMI port repair (includes full cleaning and servicing)

ROUGH PRICE: $115-$155*

SUCCESS RATE: 95%

SYMPTOM: Your Xbox One isn’t loading disc based games properly but still plays downloaded content

SERVICE: Bluray drive or laser repair

ROUGH PRICE: $85-$140

SUCCESS RATE: 95%

 

SYMPTOM: Your Xbox one is running hot and may sound like a jet engine mid flight! You may see a warning that your system has turned itself off. We recommend getting your Xbox One serviced every 1-2 years depending on usage.

SERVICE: Cleaning and servicing

ROUGH PRICE: $90-$100

SUCCESS RATE: 100%

 

SYMPTOM: You Xbox one is sluggish or freezing randomly. You can’t download or install any more games. You may also get an error code on boot E100, E101, E102, E103, E104, E105, E106

SERVICE:  Hard drive replacement/upgrade

ROUGH PRICE: $60-$215

SUCCESS RATE: 95%

*pricing may vary between the various models of Xbox One and what size of hard drive replacement you go with

 

SYMPTOM: Your Xbox one had an unexpected bath in… water, juice, pop, cat pee, flooring adhesive (yes that’s happened!) and now doesn’t turn on.

SERVICE: Motherboard repair (includes full cleaning and servicing)

ROUGH PRICE: $85-$180

SUCCESS RATE: 60%-75%

 

SYMPTOM: Your Xbox One controller (regular, elite, elite 2, or scuf) is unresponsive or doing things on its own. It may be posessed.

SERVICE: Controller repair

ROUGH PRICE: $40+

SUCCESS RATE: 85%

*pricing may vary between the standard issue controller and the Xbox one Elite and Elite 2 series controllers.

If your issue isn't here, please call or email and we'd be happy to get you a rough quote.

*Pricing may vary between the various models of Xbox One

What to Expect

  • FREE INITIAL ASSESSMENT AT CHECK-IN

    We see hundreds of consoles every month so what may seem like a strange error to you, we've likely seen numerous times before. We will assess your Xbox One and give you the most likely cause of the symptoms you are experiencing.  With that comes a no obligation quote of what your final repair bill should look like.

  • FLAT RATE DIAGNOSTICS

    We charge a $40 deposit for all Xbox One repairs upon check-in.  This fee covers the cost of shop materials/replacement parts/time that goes into fixing your Xbox One.  This deposit will be applied towards your final repair.  Don't worry mail-ins, you are exempt from this fee as we know you've already had to invest in freight costs to get your console to us!

  • EXPERT REPAIRS AND COMS

    Our team of highly trained staff will get to work on your Xbox One ASAP!  Should we discover anything that deviates from your original quote, we will call you BEFORE we proceed with the repair.  We want you to be in control of your repair.  If you decide to back out at that point, the only cost will be the diagnostic fee.

  • TEST, TEST AND TEST AGAIN

    Being gamers ourselves, we know how frustating it is to have your gaming sesh cut short.  After your repair is complete, we will put your Xbox One through a rigorous testing regiment to confirm that the problem has been resolved.  If a problem manages to sneak through our testing, don't worry, our 3 month warranty has got you covered!

Frequently Asked Questions

The Xbox One power supply has a very high failure rate. If your Xbox one is completely unresponsive when you touch the power button or it just dings and the light turns on then off, then your power supply is very likely dead.

Yes we stock new power and video cords for all models of Xbox One

If you have access to a second Xbox One, try booting up your console with their power supply. If that's not an option, we'd be happy to test it for you free of charge during our preliminary diagnostic

Try inspecting the underside of your game disk for scratches/ finger prints of small cracks near the clear plastic center. Smudges and fingerprints can be cleaned with a microfiber cloth. Scratches will require a resurfacing of your disc.

Nope sorry! Check out your local game store for disc resurfacing services

Why Choose VideogameRepairs.ca?

  • SUPPORT LOCAL

    VideogameRepairs.ca is a born and raised right here in Edmonton, Alberta.  All repairs are done in house we take great pride in our ability to bring new life to your home electronics.

  • LEGENDARY CLASS TRAINING

    Whether your PS4 has a broken hdmi port or your little one smashed your Nintendo switch screen, our team will get the job done right. We have the equipment and the know-how to handle your repairs efficiently.  We pride ourselves on offering the best of the best. All of our work is done in house and every technician has extensive experience and training. Our team is ready to answer any questions you may have.

  • THE ENVIRONMENT MATTERS

    Many components in the video game industry contain elements that are harmful to the environment, such as lead and mercury. We understand that what goes into the garbage doesn't just disappear. This is why we are enrolled with the Edmonton Recyling Association to minimize the impact on the landfill. By repairing your console, you are helping to change the disposable mindset many consumers have.

  • WARRANTY

    We guarantee a professional standard for all of our work.  If a gremlin manages to sneak through our final checks, we have you covered with our 90 day warranty on all parts and labour on the associated repair. If a secondary problem surfaces within our warranty period, we will only charge the difference and give you a discounted rate as if both problems had arisen on your original visit.  Fanatical customer service is and will always be our goal.  If the damage is too great and can't fix your console, we will provide a full refund minus the diagnostic fee. This covers any installed parts that have gone into the repair effort.

Still Have Questions?

Drop us a line in our contact form.  We'll get back to you Lickety Split!

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