Redemption Machines

Redemption Machine Repairs

  • A trustworthy and transparent repair process
  • Quality repairs at economical prices
  • Customer service that is second to none
  • 6 month warranty on all installed parts and labour
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What to Expect

  • ONSITE SERVICE CALLS

    Redemption machines usually require assembly and are cumbersome to move.  Let the repairs come to your business. We will schedule a convenient day and time for a service call and come equipped to fix as much as we can on site.

  • SET RATE DIAGNOSES

    Figuring out what’s wrong the first time will save you money. We will do our best to isolate the problem and give you possible min and max outcomes so there’s no surprises. Our hourly rate is $85/hr and we typically need 1 hour per machine.

  • TRANSPARENT REPAIRS

    After we’ve assessed your machines, the real work begins. We will keep you apprised of any deviations from our initial diagnosis.  Any bench work will be completed, specialized parts ordered and a follow up call scheduled.

  • COMPLIMENTARY LOGBOOK SERVICE

    This free service is a great way for us to communicate with your staff who are on the floor when your machines fail.  It also helps us dial in on the exact cause of the fault.  Full writeups of our work will stay in one easy to find place.

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Why Choose VideogameRepairs.ca?

  • SUPPORT LOCAL

    VideogameRepairs.ca was born and raised right here in Edmonton, Alberta.  All repairs are done in house and we take great pride in our ability to bring new life to your classic Arcade machines.

  • LEGENDARY CLASS TRAINING

    Whether your arcade has been in your family for years or you just picked one up from kijiji, our team has the equipment and experience to handle your repairs efficiently. All of our work is done in house and every technician has extensive experience and training. 

  • THE ENVIRONMENT MATTERS

    Many components in the video game industry contain elements that are harmful to the environment, such as lead and mercury. We understand that what goes into the garbage doesn't just disappear. This is why we are enrolled with the Edmonton Recyling Association to minimize the impact on the landfill. By repairing your console, you are helping to change the disposable mindset many consumers have.

  • WARRANTY

    We guarantee a professional standard for all of our work.  If a gremlin manages to sneak through our final checks, we have you covered with our 6 month warranty on all installed parts and labour. If a secondary problem surfaces within our warranty period, we will only charge the difference and give you a discounted rate as if both problems had arisen on your original visit.  Fanatical customer service is and will always be our goal. 

Still Have Questions?

Drop us a line in our contact form.  We'll get back to you Lickety Split!

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