Playstation 5 Repairs
Trust the experts to repair your Playstation 5
Trust the experts to repair your Playstation 5
- A trustworthy and transparent repair process
- Quality repairs at economical prices
- Customer service that is second to none
- 3 month warranty on all parts and labour
The Most Common Playstation 5 Repairs We See
SYMPTOM: Your PS5 turns on but nothing shows up on screen. You may get a black screen on your TV. The PS5 status light is white. Your HDMI port might feel loose or have bent pins
SERVICE: HDMI port repair (includes full cleaning and servicing)
ROUGH PRICE: $250
SUCCESS RATE: 95%
SYMPTOM: Your PS5 isn’t loading disc based games properly but still plays downloaded content
SERVICE: Bluray drive or laser repair
ROUGH PRICE: $190 – $350
SUCCESS RATE: 95%
SYMPTOM: Your analog sticks on your PS5 controller are drifting.
SERVICE: Input repair
ROUGH PRICE: $55
SUCCESS RATE: 90%
SYMPTOM: You want a SCUF controller but they are way too expensive. Get a poorer man’s scuff controller professionally installed. Two new paddles with your choice of button reassignment. Reassigning paddles involves opening your controller.
SERVICE: Button remap kit install
ROUGH PRICE: $155
SUCCESS RATE: 100%
If your issue isn't here, please call or email and we'd be happy to get you a rough quote.
*Pricing may vary between the various models of Playstation 5
What to Expect
FREE INITIAL ASSESSMENT AT CHECK-IN
We see hundreds of consoles every month so what may seem like a strange error to you, we've likely seen numerous times before. We will assess your Playstation 5 and give you the most likely cause of the symptoms you are experiencing. With that comes a no obligation quote of what your final repair bill should look like.
FLAT RATE DIAGNOSTICS
We charge a non-refundable $45 diagnostic fee for all Playstation 5 repairs upon check-in. This fee covers the cost of shop materials/replacement parts/time that goes into every repair attempt. If your Playstation 5 is deemed unrepairable, this deposit is all you pay. If successful, the diagnostic fee is applied towards your final bill. Don't worry mail-ins, you are exempt from this fee as we know you've already had to invest in freight costs to get your console to us!
EXPERT REPAIRS AND COMS
Our team of highly trained staff will get to work on your Playstation 5 ASAP! Should we discover anything that deviates from your original quote, we will call you BEFORE we proceed with the repair. We want you to be in control of your repair. If you decide to back out at that point, the only cost will be the diagnostic fee.
TEST, TEST AND TEST AGAIN
Being gamers ourselves, we know how frustating it is to have your gaming sesh cut short. After your repair is complete, we will put your Playstation 5 through a rigorous testing regiment to confirm that the problem has been resolved. If a problem manages to sneak through our testing, don't worry, our 3 month warranty has got you covered!
Frequently Asked Questions
Take a flashlight and do a visual check inside the HDMI port. Inside you will see a plastic tongue with metal pins both on the top and bottom. If you see any pins that are bent, missing or pushed to the back of the port, you have a damaged HDMI port that
Try bypassing any A/V receivers and connect directly to your TV. We also recommend using a new HDMI cord or one from a known working environment
Give your game discs a visual for any small scratches or fingerprints. Bluray lenses are very particular. Use only a lens cloth for cleaning
No we don’t. We are a repair center only
Nope sorry
Why Choose VideogameRepairs.ca?
SUPPORT LOCAL
VideogameRepairs.ca is a born and raised right here in Edmonton, Alberta. All repairs are done in house we take great pride in our ability to bring new life to your home electronics.
LEGENDARY CLASS TRAINING
Whether your PS4 has a broken hdmi port or your little one smashed your Nintendo switch screen, our team will get the job done right. We have the equipment and the know-how to handle your repairs efficiently. We pride ourselves on offering the best of the best. All of our work is done in house and every technician has extensive experience and training. Our team is ready to answer any questions you may have.
THE ENVIRONMENT MATTERS
Many components in the video game industry contain elements that are harmful to the environment, such as lead and mercury. We understand that what goes into the garbage doesn't just disappear. This is why we are enrolled with the Edmonton Recyling Association to minimize the impact on the landfill. By repairing your console, you are helping to change the disposable mindset many consumers have.
WARRANTY
We guarantee a professional standard for all of our work. If a gremlin manages to sneak through our final checks, we have you covered with our 90 day warranty on all parts and labour on the associated repair. If a secondary problem surfaces within our warranty period, we will only charge the difference and give you a discounted rate as if both problems had arisen on your original visit. Fanatical customer service is and will always be our goal. If the damage is too great and can't fix your console, we will provide a full refund minus the diagnostic fee. This covers any installed parts that have gone into the repair effort.
Still Have Questions?
Drop us a line in our contact form. We'll get back to you Lickety Split!
