Figuring out what’s wrong the first time will save you money.  We test everything in your machine to isolate the problem and give you possible min and max outcomes so there’s no surprises.  We require 1 hour ($85/hr) to diagnose your machine and provide an estimate for what your final repair bill could look like.

Arcade machines are heavy, heavier when they are in your basement.  If you’d rather not deal with moving your arcade machine, we can schedule a convenient day/time for a service call.  Service calls are charged at $85/hr with a 2 hour minimum including driving time.  Onsite service is typically more expensive as there will be two service calls and bench work in between.

After we’ve assessed your machine, the real work begins. We will keep you apprised of any deviations from our initial diagnosis.  Any bench work will be completed, specialized parts ordered and repairs finalized.

Being gamers ourselves, we know how frustrating it is to have a machine go down.  After your repair is complete, we will rigorously test it to confirm that the problem/s have been resolved.  If a problem manages to sneak through our testing, don't worry, our 6 month warranty has got you covered!